Frequently Asked Questions about Stepni


The Stepni Rating system is used to rate garages so that it becomes easier for consumers to navigate and select the right garages and make an informed and easy selection for their vehicle care needs.

The garages ratings are based on 2 main parameters:
1. Consumer Ratings which are based on how other users have rated the services of their car- this helps future consumers like yourselves to make informed choices.
2. Stepni Ratings which are based on various parameters like garage equipment, infrastructure, qualifications and certifications of the garage

The final ratings seen on the website are a blended average of consumer ratings and stepni ratings

Stepni is a platform that connects consumers looking for services for their vehicle with garages, mechanics & other service providers that can helps keep that vehicle in top-shape. Based on your car type, location and services requested, we shortlist the right service providers around you to ensure that you get the best service all the time.

We work hard to ensure that quality of workmanship is top notch and is delivered to you at the most reasonable price for any kinds of vehicle services.

At Stepni, the power is always in your hands. You can select the garage based on ratings/reviews, costs, location etc. Once you select the garage that you want your car serviced at, we do a free inspection at your doorstep, finalize the job card and ship the vehicle to the selected garage. We supervise the work and ensure that u always get top notch quality work. We then deliver the vehicle back to you – all shiny and new. We are so sure about the quality of our work that we provide a 3 months- no questions asked guarantee on the jobs that we deliver. Most importantly, Stepni delivers savings to you as compared to the Authorized service center because Stepni optimizes the usage of garage inventory and therefore always shows you the cheapest available rates around you.

Stepni is different because it delivers cost savings, standardized pricing, strict quality control, 3 month guarantee, largest network of garages in Bangalore, 24x7 roadside assistance anywhere/anytime.

Higher rated garages are better rated by customers in terms of their experience with servicing their cars with those garages. Higher rated garages also tend to have better equipment, infrastructure & qualifications. The quality of workmanship would be better in higher rated garages.

In case you are looking for a quick fix or some small issue addressed or some standard service then the lower rated garages would do just fine.

In case you are looking for a quick fix or some small issue addressed or some standard service then the lower rated garages would do just fine.

In case you want more attention to detail, a larger problem fixed or high quality of workmanship, then the higher rated garages would be way to go.

We have shortlisted the best of garages in Bangalore for you. However, different garages have different specializations across service types & car types. There would be minor differences between garages. Having said that, for all services, we always use genuine company parts & consumables. We also have a tight quality control process to ensure that you get the best service always.

The estimate shown to you on the website is an estimate of the service. This estimate is based on our experience across similar jobs in similar car types in similar rated garages. Therefore, individual bill value could be different from the estimate provided. However, in our experience, the estimate provided is in the range of +/-10% from the final bill value.

For most jobs we deliver the car back the same day. In case of the dent/paint issues we take 72 hours. In case of gearbox, clutch & engine damage it could take upto 96 hours. We can give you an estimate of the time required when we do a manual inspection at your location after you book a service.

We shortlist garages basis your car type, service required and location we shortlist the right service providers around you to ensure that you get the best service all the time. These garages have been on boarded on the Stepni Platform basis strict entry criteria in terms of the infrastructure, equipment, qualifications and certifications.

For most jobs we deliver the car back the same day. In case of the dent/paint issues we take 72 hours. In case of gearbox, clutch & engine damage it could take upto 96 hours. We can give you an estimate of the time required when we do a manual inspection at your location after you book a service.

There is unutilized garage inventory all around you. These garages have already invested in equipment, people etc.. We deliver savings to you by utilizing this unused inventory. In case, we wouldn’t use this inventory, the garage owner would have made a notional loss. We only pay enough to cover those notional losses. Hence, the difference between what we charge v/s what the authorized service center would have charged you is the savings that you get.






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At Stepni, we connect you to garages and mechanics around you for all your car servicing and repair needs (fixing dents, part replacements among other things). And you can do this all at the comfort of your home.

If you want to connect with us, please find us at the following co-ordinates

corporate@stepni.com


08033085555

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Copyright: F.O Auto Technologies Pvt Ltd